Terms and Conditions

/Terms and Conditions
Terms and Conditions2017-08-12T21:51:53+00:00

Terms and Conditions

These terms and conditions govern your use of prismanaturalusa.com owned by Prisma Natural USA (“we, “us” and our”); by using this website (the “service”) you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 years of age to use this website.  By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to Prisma Natural USA’s use of cookies in accordance with the terms of Prisma Natural’s privacy policy.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Returns

We guarantee the quality of all of our products.  When you order from Prisma Natural USA, you are assured that our collagen products are of the highest quality. We ask that you notify us of problems by the next business day after receipt of your order.  Returned, unopened products are subject to a restocking fee of 25% of product cost plus shipping.

In no event will any replacement or refund constitute an admission of any kind by Prisma Natural USA.  We reserve the right to fully investigate claims that we believe may be unfounded or fraudulent.

Shipping

General Information

We process orders the same day if your order was placed before 2:00PM EST. Orders placed after 2:00PM EST will be processed and shipped the following business day. Orders will be processed and shipped during regular business hours (Monday through Friday 9:00AM – 5:00PM CST, excluding holidays).

U.S. Shipping Methods

For Contiguous US (Lower 48 States):

We ship orders using USPS Priority Mail. Expedited shipping is also available at an additional cost. Shipping times are 3-5 business days.

Prisma Natural USA does not offer shipping to the Non-Contiguous US and International locations at this time.

License to use website

Unless otherwise stated, Prisma Natural USA and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish or redistribute material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Prisma Natural USA’s express written consent.

You must not use this website for any purposes related to marketing without Prisma Natural USA’s express written consent.

Restricted access

Access to certain areas of this website is restricted. Prisma Natural USA reserves the right to restrict access to other areas of this website, or indeed this entire website, at Prisma Natural USA’s discretion.

If Prisma Natural USA provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.

Prisma Natural USA may disable your user ID and password at Prisma Natural USA’s sole discretion without notice or explanation.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Prisma Natural USA a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to Prisma Natural USA the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Prisma Natural USA or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Prisma Natural USA reserves the right to edit or remove any material submitted to this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied.  Prisma Natural USA makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Prisma Natural USA does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Limitations of liability

Prisma Natural USA will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Prisma Natural USA has been expressly advised of the potential loss.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Prisma Natural USA has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against Prisma Natural USA officers or employees in respect of any losses you suffer in connection with the website.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Prisma Natural USA and undertake to keep Prisma Natural USA indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Prisma Natural USA to a third party in settlement of a claim or dispute on the advice of Prisma Natural USA’s legal advisers) incurred or suffered by Prisma Natural USA arising out of any breach by you of any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Prisma Natural USA’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Prisma Natural USA may take such action as Prisma Natural USA deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Prisma Natural USA may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions constitute the entire agreement between you and Prisma Natural USA in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of Virginia, United States.

Contact Us:

For any questions, please contact us at: web@prismanaturalusa.com

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